Careers

Here at the SATC, we love our state and we love what we do. We want to bring visitors to South Australia to build a prosperous economy and share the love with the rest of Australia and the world. We search for undiscovered experiences, remarkable people and immersive products, and we tenaciously seek the best. Together we are making a difference so South Australia thrives.

About the Role

The ICT Service Support Specialist is responsible for providing analysis and resolution of business system issues and configurations to all South Australian Tourism Commission (SATC) staff. This role encompasses several key responsibilities to ensure the effective operation of all ICT services within SATC. The specialist is tasked with accurately logging and managing ICT service requests and incidents, tracking and documenting the progress and resolution of issues, and performing basic troubleshooting for hardware, software, and network-related problems.

In addition to technical support, the ICT Service Support Specialist is committed to delivering excellent customer service. By developing and maintaining positive relationships with the client base, the specialist proactively addresses user needs and concerns to improve customer satisfaction. The role also involves assisting with the configuration and maintenance of business systems, ensuring they are optimized for performance and reliability.

Furthermore, the ICT Service Support Specialist provides user training on ICT systems and tools, creating and maintaining documentation for troubleshooting procedures and solutions. Effective collaboration with other ICT team members and departments, as well as clear communication with users, is essential for understanding and resolving issues. The specialist identifies opportunities for improving ICT services and processes, implementing solutions to enhance the overall effectiveness of ICT support.

A wide range of additional benefits are available at SATC including:

• Purchased Leave Entitlements
• Fitness Passport Program (access to 70+ gyms across South Australia)
• Hybrid working arrangements – 2 days work from home offered
• Opportunity to join a fun and active social club
• Annual Calendar of Wellness events
• Mental Health First Aid Training
• Annual skin checks and flu vaccinations
• Casual Fridays  
• Staff recognition and service awards
• Access to a free and confidential employee assistance program

A full Position description can be accessed here. 

The role will be offered on a full-time, 6-month non-executive contract.

The SATC as part of the South Australian Public Sector is committed to building a diverse workforce, ensuring equitable opportunities for all, and fostering an inclusive culture where everyone belongs, and their uniqueness is valued.

Applications consisting of a resume and cover letter are to be directed to Monica Nemeth, Director Technology and Security at the South Australian Tourism Commission via Seek. 

Applications close: 9am, Tuesday 22 April 2025

Enquiries can be directed to People and Culture on 8429 4561

Here at the SATC, we love our state, and we love what we do. We want to bring visitors to South Australia to build a prosperous economy and share the love with the rest of Australia and the world. We search for undiscovered experiences, remarkable people and immersive products, and we tenaciously seek the best. Together we are making a difference so South Australia thrives.

About the Role

The Research Manager is responsible for providing strategic research leadership to the agency. This includes managing ongoing research requirements across the various teams in the agency, as well as identifying research gaps and potential strategic projects. The role has a key focus on facilitating communication of relevant research insights across the SATC and working within the SATC to embed the research findings into plans and strategies. The role manages strategic research projects ensuring high quality and relevant, actionable outcomes.  The role has a leadership responsibility within the Strategy and Insights team providing support to the Director, Strategy and Insights and representing the team as needed at an Executive and Board level.

A full Position description can be accessed here. 

The role will be offered on a full-time, 5-year non-executive contract.

The SATC as part of the South Australian Public Sector is committed to building a diverse workforce, ensuring equitable opportunities for all, and fostering an inclusive culture where everyone belongs, and their uniqueness is valued.

Applications consisting of a resume and cover letter are to be directed to Adam Stanford, Director, Strategy and Insights, at the South Australian Tourism Commission via Seek. 

Applications close: 12pm, Monday 28 April 2025

Enquiries can be directed to People and Culture on 8463 4513.

We seek people whose skills, knowledge and experience will enable the success of our goals as well as people who thrive working as part of a team and who share our love of South Australia.

Our position descriptions are carefully considered and the essential and desirable criteria outline what we are looking for from a candidate. Candidates are shortlisted on the basis of how well they fulfil the criteria: you must provide examples to demonstrate your ability to meet these in your application. Pay close attention to what is requested from applications in the job advertisement - some will require more detail than others.

We provide detailed position descriptions to give candidates a clear indication of the role, however a contact name is also listed if you require additional information prior to applying.

We ask that applications are received either as .doc, .dox or .pdf files. We don’t have any requirements regarding the layout of your application; you should choose a layout which best showcases your suitability for the role and most importantly addresses the criteria listed in the position description.

Given we usually receive a very high response rate to our vacancies, we do ask that:

• Covering letters are kept to a maximum of two pages
• CVs are kept to a maximum of four pages 

It is important to ensure your application is received before the closing date and is sent to the contact/address listed on the job advert.

Applications sent directly to the [email protected] inbox will receive an automatic acknowledgment when received, however due to the large number of applications received only those applicants short listed by the Selection Panel for an interview will be contacted further.