Current Positions

With sights firmly set on the strategic potential of $8b in tourism expenditure by 2020, the South Australian Tourism Commission (SATC) is an organisation that will play a key role in the state’s economic future with tourism having been identified as one of the future growth sectors for the South Australian economy. With a diverse workforce of over 140 staff, SATC operates in a relatively flat organisational structure that enables it to be nimble and agile.

The Contracts and Procurement Manager is responsible for the delivery of contract management and procurement of goods and services for the South Australian Tourism Commission (SATC) including assisting with drafting, monitoring and compliance of SATC contracts in consultation with SATC staff members. The provision of high level advice, evaluation and reporting in relation to SATC’s commercial matters is also a key responsibility. In addition, the position is responsible for the SATC’s risk management process, insurance and business continuity plans.

Tertiary Qualifications in Business, Management, Contract Law or commercial law/legal discipline are essential in this critical role.

Responsibilities include but are not limited to:

• Drafting and finalising SATC’s contracts in consultation with other SATC staff members.
• Developing and maintaining a strategic approach to contract management.
• Working closely and engaging with SATC contract managers to ensure that regular monitoring and reporting on service provider delivery and compliance with contract criteria is adhered to
• Assisting with contract management ensuring that all key performance indicators have been recorded and are being measured in consultation with SATC staff members.
• Assisting SATC staff members in negotiating with service providers regarding changes to contract arrangements.
• Participating in commercial negotiations in consultation with the Chief Executive and the Executive Team on new commercial developments and major investment decisions.
• Overseeing the procurement function and staff which includes administering and coordinating procurement processes, managing the preparation of tender documentation and contract specifications and administration of associated processes such as tender evaluation and selection processes and the finalisation of contract details with successful tenderers.
• Ensuring all acquisition plans, risk management plans, tender and evaluation documentation are appropriately prepared and recorded in accordance with procurement policies and guidelines.
• Monitoring and reporting on procurement to the SATC’s Accredited Purchasing Unit
• Overseeing the SATC’s risk management function and staff by ensuring the accurate and current identification, assessment and prioritisation of risks.
• Overseeing the review and management of the SATC’s Risk Register to ensure that it is relevant and reliable. Ensure actions plans are developed and implemented in line with the recommendations in the Risk Register to mitigate risk.
• Working closely with the Events South Australia Group to ensure that regular risk assessments are being undertaken on specific events.

The role will be offered as a three (3) year contract and subject to six (6) months’ probation and participation in regular performance reviews. A salary commensurate with experience plus superannuation will be offered.

The South Australian public sector promotes diversity and flexible ways of working, including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role, and candidates with an Aboriginal or Torres Strait Islander background are encouraged to apply.

A position description can be downloaded here.

Enquiries and application are to be directed to Justin Hinora at Hender Consulting on 8100 8888.

Applications close: 9am Monday 21 January 2019

Events South Australia is responsible for the creation, development and procurement of nationally and internationally recognised events, to promote South Australia as a tourism destination. Events South Australia, through the South Australian Tourism Commission, owns and manages six events including: Santos Tour Down Under, Superloop Adelaide 500, Tasting Australia, Bridgestone World Solar Challenge, Adelaide Fashion Festival and National Pharmacies Christmas Pageant.

Reporting to the Executive Director, Events South Australia, the General Manager, Commercial Sales is responsible for the generation of income through sponsorship, partnerships and hospitality, in order to grow the Events (as outlined above) and create social and economic benefits for South Australia. This role is also responsible for the delivery of activity by commercial partners contributing to the Event’s strategic growth.

Responsibilities will include but are not limited to:

Sales:

• Lead a team to deliver on sales targets, as agreed with the Executive Director – Events South Australia and the Event’s General Manager/Event Manager. 
• Develop strategic and operational sales plans (sponsorship and corporate hospitality) for each Event; Plans to include objectives, targets, lead generation strategies, structure, timelines and strategies and process for negotiations (renewals and new). 
• Establish protocols for the cost of servicing commercial sales. 
• Prepare compelling and insightful sales proposals ahead of each selling period, following effective annual Event debriefs and in line with Event plans. 

Contract Management:

• Manage complex and high-risk sponsorships, including the development of contract management plans and ensuring the delivery of contractual obligations. 
• Establish stakeholder engagement plans and ensure the ongoing management of relationships with key partners and stakeholders, resulting in shared understanding and open communications. 
• Ensure best-practice servicing processes and plans are implemented, delivering on expectations of the commercial partner and ensuring opportunities (for the partner and the Event) are fully maximised. 
• Ensure Events South Australia maintains compliance with State Procurement Board requirements. 
• Provide specialist advice on complex contract development and management issues, including contract variations. 
• Develop robust evaluation methodology and review techniques to monitor partnerships, quantify success and identify areas for improvement. 

Leadership:

• Ensure the effective performance management and development of the Commercial unit to support SATC’s strategic direction and the attainment of commercial targets for each event. 
• Encourage and facilitate an internal environment of collaboration and communication within ESA and across the SATC, to ensure optimal results can be achieved. 
• Undertake annual business planning, budget planning, risk management and annual reporting. 
• Advise, brief and make recommendations to the Executive Director, Events South Australia on opportunities and concerns relating to the positioning of managed events. 
• Ensure regular briefings occur with Commercial unit to ensure effective communication within team and distribution of team and individual objectives. 

Reporting:

• Provide monthly reports for the SATC Board. 
• Provide weekly reports to the Executive Director, Events South Australia
• Provide regular sales and budget forecast reports to Event Manager as required for budget purposes
• Contribute to event research projects to measure economic, media and social impact of events and to ensure all relevant data required for planning is secured. 
• Provide relevant and accurate reports to the SATC’s Accredited Purchasing Unit (APU) on a regular basis. 
• Complete briefings, PBN’s etc. as required to fulfil the SATC’s role as a Statutory Authority. 
• Ensure compliance with the Auditor General and SATC audit requirements.

Business Continuity and Risk Management:

• Work closely with the SATC’s Commercial and Procurement Unit to ensure risks are managed by ensuring accurate and timely identification, assessment and prioritisation. 
• Undertake planning and develop strategies to identify potential exposure to internal and external threats. 
• Ensure actions plans are developed and implemented in line with the recommendations in the Corporate Risk Register. 
• Reporting on the efficiency of controls and effectiveness of treatments to mitigate risks. 

The role will be offered as a three (3) year contract and subject to six (6) months’ probation and participation in regular performance reviews. A salary commensurate with experience plus superannuation will be offered.

The South Australian public sector promotes diversity and flexible ways of working, including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role, and candidates with an Aboriginal or Torres Strait Islander background are encouraged to apply.

A position description can be downloaded here.

Enquiries can be directed to Justin Hinora at Hender Consulting on 81008888.

Applications close: 5pm 17 January 2019

With sights firmly set on the strategic potential of $8b in tourism expenditure by 2020, the South Australian Tourism Commission (SATC) is an organisation that will play a key role in the state’s economic future with tourism having been identified as one of the future growth sectors for the South Australian economy. With a diverse workforce of over 130 staff, SATC operates in a relatively flat organisational structure that enables it to be nimble and agile.

Working with the Manager, Western Hemisphere and an international team across UK, Germany, France and Italy, this role will implement and manage marketing activities in our chosen European markets. The purpose of the role will be to drive international representative offices to deliver on activities in line with the agency and regional strategic objectives, in consultation with the senior management team.

Responsibilities include but are not limited to:

• Supporting the Manager, Western Hemisphere and UK & Europe market managers with all marketing activities. 
• Facilitating campaign briefs and activity implementation.
• Providing information to SA operators and enlist support for participation in various marketing activities, including co-operative marketing campaigns.
• Assisting in the coordination of familiarisations from UK & Europe markets and that they are aligned to relevant operators for the market.
• Developing a working relationship with the core group of South Australian operators who participate in marketing activities in the UK/European markets and provide them with information regarding trade and consumers shows and missions.
• Assisting in the implementation of appropriate roadshows/trade missions in the UK & Europe.
• Assisting with the co-ordination of regional representatives monthly reporting as required by SATC head office for the management and analysis of budgets and business plans, including KPI’s.
• Assisting with Ministerials and Board requirements, providing accurate and up to date information, for internal communication.

The role will be offered as a 3 year contract and subject to six (6) months’ probation and participation in regular performance reviews. A salary commensurate with experience plus superannuation will be offered.

The South Australian public sector promotes diversity and flexible ways of working, including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role, and candidates with an Aboriginal or Torres Strait Islander background are encouraged to apply.

A position description can be downloaded here.

Enquiries can be directed to HR via employment@sa.gov.au or on 8463 4513.

Applications can be directed to Claire Sim, Senior Manager, Global Markets via employment@sa.gov.au

Applications close: 9am 18 January 2019

With sights firmly set on the strategic potential of $8b in tourism expenditure by 2020, the South Australian Tourism Commission (SATC) is an organisation that will play a key role in the state’s economic future with tourism having been identified as one of the future growth sectors for the South Australian economy. With a diverse workforce of just over 130 staff, SATC operates in a relatively flat organisational structure that enables it to be nimble and agile.

Working with the Senior Manager, Global Markets, the Partnerships Marketing Executive implements and manages marketing activities in Australia with travel trade distribution partners. The purpose of the role is driving these partners to deliver on consumer and trade marketing activities in line with the agency and regional strategic objectives, in consultation with the senior management team.

Key Responsibilities will include but are not limited to:

• Coordinate the implementation of tactical campaigns with trade partners
• Ensure marketing is ‘on brand and on message’ and in alignment with SATC’s strategy
• Facilitate campaign briefs and activity implementation
• Research destination and product information for use in SATC’s trade communications,
• Co-ordinate trade advertising as required
• Provide information to SA operators
• Conduct destination presentations and product training seminars to targeted travel agencies
• In conjunction with the Manager, National Partnerships, assist in the implementation of appropriate roadshows/trade missions /roadshows.
• Develop a working relationship with South Australian operators
• Assist with monthly reporting for the management and analysis of budgets and annual operating plan, including KPI’s.
• Ensure enquiries from travel trade partners, SA operators and other industry partners are handled in a timely and efficient manner.
• Assist the Senior Manager, Global Markets with budget management

The role will be offered as a twelve (12) month maternity leave contract and subject to six (6) months’ probation and participation in regular performance reviews. A salary commensurate with experience plus superannuation will be offered.

The South Australian public sector promotes diversity and flexible ways of working, including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role, and candidates with an Aboriginal or Torres Strait Islander background are encouraged to apply.

A position description can be downloaded here.

Enquiries can be directed to HR on 8463 4513.

Applications consisting of a resume and cover letter are to be directed to Claire Sim at the South Australian Tourism Commission via employment@sa.gov.au.

Applications close: 9am Monday 28 January 2019

With sights firmly set on the strategic potential of $8b in tourism expenditure by 2020, the South Australian Tourism Commission (SATC) will play a key role in the state’s economic future, with tourism identified as one of the future growth sectors for the South Australian economy. With a diverse workforce of over 130 staff, SATC operates in a relatively flat organisational structure that enables it to be nimble and agile.

The Senior Manager, PR & Advocacy is a key function in the Marketing team, and manages a team of 6 locally, as well as the global PR agencies in our key markets. This role ensures campaigns are integrated across the Marketing teams, to ensure ROI and appropriate outcomes, ultimately resulting in conversion – tourism visitation and spend in South Australia, and growing awareness both nationally and internationally for the key tourism attributes of the city and State.

Tertiary qualifications in a relevant discipline are essential, as is demonstrated experience in and understanding of PR.

Key responsibilities will include but are not limited to:

• Implementing the Public Relations & Advocacy Strategy for the SATC
• Managing day to day activity across domestic and international PR – ensuring we are targeting key publications, influencers, advocates and media, growing awareness for South Australia’s diverse tourism offering
• Ensuring each year there are a number of key ‘tentpole’ PR moments executed that keep South Australia top of mind for tourists, both domestically, and in our key markets internationally.
• Managing any key large scale ambassador type programs, ensuring objectives are met and integrated across the broader team.
• Maximising exposure from key tourism publications and lists – ensuring South Australia is talked about as a ‘hot’ destination on a consistent basis.
• Monitoring performance of SATC’s PR – ensuring that PR plays an integrated role in campaigns and helps support the strategic direction of the team, helping drive conversion and expenditure into the State.
• Managing the media famil program – ensuring we target key individuals, publications and media that will help grow awareness for South Australia. 
• Managing the famil budget effectively 
• Targeting key media and growing an understanding of what South Australia has to offer
• Mentoring and managing staff, providing support as required
• Managing all communication, reporting, updates, Ministerials, briefs, PBNs, and FOI elements in collaboration with Executive Services.
• Developing plans and processes for PR, with an emphasis on being topical and relevant to the broader tourism campaigns and events going on in South Australia
• Being proactive in finding ways to drive tourism expenditure via our PR and advocacy channels – providing ideas for PR that inspire tourists to visit South Australia

The role will be offered as a three (3) year contract and subject to six (6) months’ probation and participation in regular performance reviews. A salary commensurate with experience plus superannuation will be offered.

The South Australian public sector promotes diversity and flexible ways of working, including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role, and candidates with an Aboriginal or Torres Strait Islander background are encouraged to apply.

Events South Australia is responsible for the creation, development and procurement of nationally and internationally recognised events, to promote South Australia as a tourism destination. Events South Australia, through the South Australian Tourism Commission, owns and manages six events including: Santos Tour Down Under, Adelaide 500, Tasting Australia, Bridgestone World Solar Challenge, Adelaide Fashion Festival and the National Pharmacies Christmas Pageant.

Reporting to the General Manager – Commercial Sales, the Sponsorship Manager is responsible for the generation of income through sponsorship, hospitality and the effective account management of commercial partners, in order to grow the Events outlined above, and create social and economic benefit for South Australia.

Considerable high-level experience in sales, contract management, account management and reporting are essential for this role.

In consultation with the General Manager – Commercial Sales and with the relevant Event Managers, drive and implement the organisational strategic agenda to achieve revenue sales targets aligned to business outcomes. This includes:

• Managing all aspects of the ESA sponsorship and commercial sales program for the Santos Tour Down Under, Tasting Australia and Adelaide Fashion Festival, ensuring a high level of servicing and activation for current and new sponsors;
• Identify and secure new partners for the events (as per above) that align with the event’s strategic direction (working with the Event Managers) and in accordance with South Australian Government procurement practices;
• Provide day-to-day management of two direct reports; 
• Managing and delivering external sponsorship reviews in relation to brand commercialisation;
• Work with the event operations team to manage the sales and implementation of the Tour Village expo at the Santos Tour Down Under;
• Build a signage plan for Santos Tour Down Under and communicate this plan with key internal and external stakeholders; 
• Liaise with ESA Marketing to drive social and digital outcomes for key ESA sponsors.
• Execute sponsorship agreements – renewal and new agreements – ensuring they reflect negotiated outcomes.
• Manage the relevant sponsor servicing budget.
• Monitor Sponsorship Agreements including the invoicing process.
• Evaluate Sponsorship Agreements and work to leverage these agreements and gain greater return on investment for all parties.
• Act as the central liaison point of communication for identified sponsors.
• Manage and attend to requests/enquiries from sponsors.
• Build and develop relationships with current and new sponsors.
• Leverage major partner relationships, to ensure favourable outcomes for events, the sponsor and tourism growth and development.
• Provide relevant reports on contract management, compliance and sales performance. 
• Contribute to monthly sales reporting to the SATC Board, including Annual Reports and reports to the SATC Executive.
• Ensure compliance with the Auditor General and SATC audit requirements. 

The role will be offered as a three (3) year contract and subject to six (6) months’ probation and participation in regular performance reviews. A salary commensurate with experience plus superannuation will be offered.

The South Australian public sector promotes diversity and flexible ways of working, including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role, and candidates with an Aboriginal or Torres Strait Islander background are encouraged to apply.