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The South Australian Tourism Commission is closely monitoring an outbreak of respiratory illness caused by a novel (new) coronavirus first identified in Wuhan, Hubei Province, China, and the impacts this has on our state’s tourism industry.

It is important we understand the current and potential future impact of the coronavirus on South Australian operators. If you feel you have been impacted in some way, including cancellations or a reduction in forward bookings due to the outbreak of the coronavirus, please complete the SATC short 7-question survey.

The information below is provided to assist tourism operators to have the latest advice and information from national and international authorities about the coronavirus.

The World Health Organisation's (WHO) International Health Regulations Emergency Committee has declared the outbreak of 2019-nCoV a Public Health Emergency of International Concern. Australia is well-prepared and is implementing the WHO measures.

The Australian Government is taking a highly precautionary approach based on the latest and best medical advice.

On the advice of the Australian Health Protection Principal Committee and the Communicable Diseases Network Australia, the Prime Minister applied new travel restrictions to people entering Australia:

    • Foreign nationals (excluding permanent residents of Australia) who are in mainland China, will not be allowed to enter Australia until 14 days after they have left or transited through mainland China.
    • Australian citizens, permanent residents and their immediate family will still be able to enter Australia, as well as airline crews who have been using appropriate personal protective equipment.

These travel restrictions came into effect on 1 February 2020 as a temporary measure. On 13 February, the Prime Minister of Australia announced a one-week extension of the entry restrictions on foreign nationals who have recently been in mainland China to protect Australians from the risk of coronavirus. The ban extends to 15 February 2020 and will be reviewed again at that time. 

See the Prime Minister's media release of the extension on travel restrictions for more detail.

Useful resources

Latest news and advice

For up-to-date information about novel coronavirus, including the number of cases and geographical locations, and health advice see:

Travel advice

For information about the restrictions on entry to Australia relating to the novel coronavirus, see:

For information and advice for people travelling to any destination with detected cases of the novel coronavirus, refer to:

Advice for hotel and tourism operators

Australia's chief medical officer, Professor Brendan Murphy has provided medical advice to Australian hotel and tourism operators, which includes recommendations for those in the tourism industry who may have concerns about guests:

Advice for cabin crew and airport workers

The World Health Organisation and the International Air Transport Association have developed a guidance document for cabin crew and airport workers. The document contains advice based on queries about the coronavirus: